Chairperson Portal

HOW TO USE THE CHAIRPERSON PORTAL

Our chairperson portal is now live! You can download the full How-To Guide, or follow the instructions below to start using the portal to book your drives. If you have any questions, please reach out directly to your territory representative.

The Portal

Logging In

Accessing

Scheduling

View Schedule

Cancelling

Rescheduling


3 WAYS TO LOCATE THE CHAIRPERSON PORTAL

1. lifeserve.info/MyDrives

3. lifeservebloodcenter.org > Login > Chairperson Login

2. Scan the QR Code

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LOGGING INTO YOUR CHAIRPERSON PORTAL

FIRST TIME USERS:
The first time you access the portal, you will need to click “Login without password”

Enter your email OR phone number and click Send Link
• Check your email OR text messages for the link
• Once logged in, create a password to use for future login

If you have trouble receiving the link:
Reach out to your LifeServe Territory Representative. They can verify that your email and phone number match what is in our system. If they do not match, you will not be able to access your account.

RETURNING USERS:
Enter your email and password and click Log In

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ACCESSING YOUR ACCOUNT AND UPCOMING DRIVES
1. Click your organization name under “Accounts” /webres/Image/chairperson-tools/Chariperson%20Portal/CP%20Portal%2012.png
2. Scheduled drives will show under “Upcoming Drives” /webres/Image/chairperson-tools/Chariperson%20Portal/CP%20Portal%2013.png
3. Click Select next to the drive you wish to edit
4. Review the date, time, location, and available spots to ensure accuracy and the correct drive is selected /webres/Image/chairperson-tools/Chariperson%20Portal/CP%20Portal%2014.png

SCHEDULE A DONOR

After confirming the correct drive, Locate the time and Click the procedure you want to schedule.

Example: Whole Blood

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Button will change to dark blue when selected.

Click Confirm Appointment at the end of the schedule/page.

PREVIOUS DONORS AT THIS DRIVE:

Enter donor information in the popup box to locate a donor.

Only donors who have donated at your drive before will appear in the results.

1. Enter donor’s information, then hit enter

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2. Locate the correct donor and click Select

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3. Confirm the Appointment, and click Confirm Schedule

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4. Choose Schedule and Notify

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5. Confirmation of appointment

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SCHEDULING A FIRST-TIME DONOR OR SOMEONE WHO HAS NOT DONATED AT YOUR DRIVE BEFORE:

1. Select the option to Schedule as Guest 

2. Fill in the required fields:

First Name, Last Name, Phone Number, and select Book Appointment

Entering in the donor’s email will allow a notification to be sent to the donors. (This is recommended)

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VIEW THE SCHEDULE


On the drive view, Click “View Donor Schedule” to see all appointments.

Click Print Schedule for printable version.

The default view shows all appointments, click on ZWB will show only whole blood, 2RBC will show only double red.


CANCEL AN APPOINTMENT

1. View Donor Schedule

2. Locate donor from list

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3. Click the red minus icon /webres/Image/chairperson-tools/Chariperson%20Portal/Cp%20Portal%2024.png

4. Confirm Cancellation

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RESCHEDULE AN APPOINTMENT


1. Cancel the donor from their current appointment

2. Follow the steps to register a donor for the new time


Thank you for hosting drives with LifeServe Blood Center. Because of you, donors show up, lives are changed, and our community stays strong. We couldn’t do this without you.

Your leadership truly makes a difference.