Donor Portal
ALL donors will need to create a new donor portal account. All of your current information, including medical history and past donations, will transfer over, but your username/password will not.
You will temporarily be unable to see your current donor points. Fear not! Your points are still available to use, and new points will still accumulate with your donations, but that number will be unavailable to see in your donor account. We anticipate that being a short-term issue that will be corrected shortly after.
You will receive LifeServe texts (reminders, updates, etc) from a new phone number: 515.815.7242
Steps to Setup your Donor Portal
- Go to the New Donor Portal
- Click "Log In" on the left side of the screen
- If you haven't logged in yet, select "Click here" under the Log In button to claim your account.
- You can then enter your email OR phone number to receive a "Magic Link"
- Your email or phone number MUST be on your profile
- We cannot send this magic link, as it is a specialized link
- The phone number needs to have texting capabilities
- You’ll receive an email or text with the “Magic Link” that you can click on
- Then, you can then create a password and get logged in
How We Can Help
If you are having issues logging in, there are a few ways a LifeServe team member can help!
We can...
- Check if your Donor Profile is current, and verified
- Reset your password (to help you log in)
If you need assistance, please call us at 800-287-4903, email blooddonor@lifeservebloodcenter.org, or send us a text at 1.515.815.7242.
What the Donor Portal Looks Like
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When you first log in to the Donor Portal
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How to get scheduled
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| Fill in your address or city, the procedure type, and the date that you are interested in donating on, then click “Find Drives” |
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| You will see options for the date, but can click on other dates too. If the dates are grayed out, no options are available that day. |
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When you click on "My Appointments"
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When you click on "Health History"
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